FREQUENTLY ASKED QUESTIONS
HOW TO MAKE AN ORDER IN FITNESS PRODUCE ONLINE STORE?
- Choose the gym equipment and select the Metal color, Leather color, and metal profile size. Click "ADD TO CART"
- Click "VIEW cart", here check if your choice/selection is correct and click "CHECKOUT".
- Then submit your contact information and click "CONTINUE"
- Choose the payment method and press "COMPLETE ORDER"
- We will calculate the delivery cost and send you a non-binding offer, within 48 hours after we have received your request.
WHAT IS THE PAYMENT METHOD?
- We accept PayPal and payment via bank transfer. There is also a possibility to choose a partial payment: 60% by placing of the order, and the remaining amount before shipping or on delivery. Please inform us, if you decide on this option.
- If you accept our offer you can make a payment.
- Immediately after we receive your payment, we will send you the order confirmation. for the production with estimated delivery dates.
- You will receive the final invoice at the same time as your delivery.
DO PRICES ON THE ONLINE STORE INCLUDE VAT?
- Yes, all prices include VAT ( 21% in Lithuania). If you have a VAT code in your country, you can purchase your order without VAT.
WHAT IS THE DELIVERY CHARGE?
- The shipping cost is calculated for each order individually. The shipping cost depends on the size of your order and delivery address.
WHERE DO YOU SHIP?
- We ship to The Netherlands, Belgium, USA. If you are from another country, you can contact our distributors in other countries.
HOW LONG IS THE PRODUCTION PROCESS?
- The production process time depends on the size of your order. During this period the production time is 10-17 weeks. The exact production time will be calculated after the placement of your order.
WHEN THE EQUIPMENT ARE DELIVERED, ARE THEY ASSEMBLED?
- When the machines are delivered, they are pre-assembled for shipping. So you can get the gym equipment through standardized doors and to assemble them easily.
CAN YOU MANUFACTURE A CUSTOM GYM EQUIPMENT MODEL, WHICH IS NOT IN YOUR CATALOGUE?
- Yes, please contact us by email "email@example.com" or phone +31613626994 for individual order details and issues.