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Frequently asked questions

FAQS 


HOW TO MAKE AN ORDER IN FITNESS PRODUCE ONLINE STORE?

Choose the gym equipment and select metal and upholstery colors, metal size if required, as well as additional options if available. Click "ADD TO CART".

Click "VIEW cart", here check if your choice/selection is correct and click “Place Order".

Then submit your contact information and click “Place Order".

You will receive the order confirmation/ or offer within 24 hours.

 

WHAT ARE THE PAYMENT METHODS?

We offer a choice of several payment methods: Credit Card, iDeal, Bancontact, Wire transfer, PayPal.

There is also a possibility to choose a partial payment: advance payment of 60% of total amount by placing of the order, and the remaining amount before delivery. Please inform us, if you decide on this option.

You will receive the final invoice at the same time as your delivery.

 

DO PRICES ON THE ONLINE STORE INCLUDE VAT?

Yes, all prices include VAT ( 21% in Lithuania). If you have a VAT number, you can purchase your order without VAT.

 

WHAT IS THE DELIVERY CHARGE?

The shipping cost depends on the size and weight of your order.

If you have a large order please contact us as the delivery price would be calculated individually.

 

HOW LONG IS THE PRODUCTION PROCESS?

Currently production time is 14-17 weeks.

 

WHEN THE EQUIPMENT ARE DELIVERED, ARE THEY ASSEMBLED?

When the machines are delivered, they are pre-assembled, the parts are packed separately. All devices are delivered with assembly instructions for easy installation. That makes the gym equipment easy to carry in through standardized doors and to assemble them easily. We do not offer an assembly service. 

 

CAN YOU MANUFACTURE A CUSTOM GYM EQUIPMENT MODEL, WHICH IS NOT IN YOUR CATALOGUE?

Yes, please contact us by email [email protected] for individual order details and issues.

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